Civic issue reporting
CivicLens lets residents report potholes, garbage, broken streetlights and leaks with a photo and a location. Every report is triaged, sent to the right department and tracked until a field officer closes it with proof.
Describe the problem, add photos and drop a pin. It takes about two minutes.
Each report is read for category, severity and urgency, and routed to the right department.
An administrator reviews the recommendation and assigns a field officer.
The officer posts updates and closes the case with photos of the finished work.
Anything on public ground that is broken, dirty or unsafe. Each kind goes straight to the team that handles it.